Hupac
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Supporto clienti

Servizi digitali per il ritiro e la consegna delle unità di carico

L’app U CHECK supporta clienti e autisti del Terminal Busto Arsizio-Gallarate con una serie di servizi digitali, accessibili da Apple e Android.

 

I servizi forniti:

  • Accesso alle informazioni relative allo stato dell’unità di trasporto come partenza, arrivo, posizione attuale ed ETP Estimated Time of Pick-up, in base alle autorizzazioni dell'utente
  • Condivisione dell’orario di arrivo dell’autista al terminal
  • Gestione del turno digitale allo sportello per consegnare la documentazione e accedere al terminal
  • Informazioni aggiuntive del terminal, come orari di apertura, chiusure programmate e/o straordinarie, disponibilità dei servizi.
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Contatto
New booking system: get priority for better planning

Hupac Intermodal is developing a new capacity planning process that allows to offer a better service level to the customers.


The aim is to allocate the customers' shipments to a specific train and to provide them with full and reliable information.

The new booking rules will be introduced in September 2019. They foresee three levels of priority:
1) Book and deliver early >> Get first priority for loading
2) Book later and deliver early >> Get second priority for loading
3) Book and deliver last minute >> Loading after all priority units.

For priority bookings, full information is required:
> Departure and arrival terminal
> Requested departure date
> Unit type, length, weight and code
> Estimated time of arrival at the departure terminal
 
With this new system, Hupac will be able to manage the priorities and allow the customers to better plan and steer the logistic flows.

Find out more in the attached flyer, and do not hesitate to get in touch for any further information you might require.
Download

Hupac Group
Viale R. Manzoni 6
CH-6830 Chiasso

Tel. +41 58 8558800

 

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