| Solving connection problems - steps & measures | | Right now, connection problems are affecting a large number of companies: leading websites stopped working, service and accessibility of many companies are reduced. | These disturbances are also affecting our systems. Online operations and web-based systems are slowed down, with consequences on our regular operations in terminals und train handling. This is burdening on a situation that is already difficult because of the congestion generated by the bank holidays of the last weeks.
Our technicians are aware and working 24/7 to mitigate and resolve the IT problems. We are taking all possible steps to reduce the impact and to guarantee efficient and secure data exchange with our customers and partners.
Between others, we are implementing the following steps:
> Enhanced IT protection systems
> Stability tests and functional checks
> Alternative communication channels
We are confident to solve the issue rapidly, but cannot exclude some further IT disruptions. |
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