Technical support for vehicles

Coding

To access intermodal transport, vehicles must be certified for rail transport. On behalf of the customer, Hupac codifies  vehicles, ensuring compatibility between vehicles and wagons on the desired traffic route.

 

ILU-Code

Since 2011, a single identification system for intermodal loading units has been in place. Containers, swap bodies and semi-trailers must have an ILU or BIC code to be accepted in unaccompanied combined transport in Europe.

 

The European ILU code is defined in standard EN 13044. It is used to identify non-ILU containers, swap bodies and semi-trailers in combined transport in Europe. The BIC code is a similar identifier defined in ISO 6346, which is primarily intended to identify ISO containers.

 

The ILU code can be requested via www.ilu-code.eu. Our technical service is available for further clarification.

 

Investments in vehicles

If the customer plans to build specific vehicles for combined transport, our technical support service is available to provide technical advice and coordination with the manufacturer.

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Solving connection problems - steps & measures

Right now, connection problems are affecting a large number of companies: leading websites stopped working, service and accessibility of many companies are reduced.

These disturbances are also affecting our systems. Online operations and web-based systems are slowed down, with consequences on our regular operations in terminals und train handling. This is burdening on a situation that is already difficult because of the congestion generated by the bank holidays of the last weeks.

 

Our technicians are aware and working 24/7 to mitigate and resolve the IT problems. We are taking all possible steps to reduce the impact and to guarantee efficient and secure data exchange with our customers and partners.

 

Between others, we are implementing the following steps:

> Enhanced IT protection systems

> Stability tests and functional checks

> Alternative communication channels

 

We are confident to solve the issue rapidly, but cannot exclude some further IT disruptions.

Technical support service

codifica@hupac.com

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